Information Technology

IT Service Desk

Hours of Operation

7:30 a.m. - 10 p.m., Monday - Friday

Contact Us


p: 905-845-9430 ext. 2150

IT Service Desk ChatChat & Remote Assistance

Schedule an Appointment Schedule a Service Appointment


Beware of Phishing Messages

Phishing Messages: Don't Get Hooked

IT would like to take this opportunity to remind users to be vigilant of the email messages that land in their inbox – especially those messages that ask you to divulge personal information. These messages are examples of phishing attacks.

Tech Essentials

Internet Router Upgrades on Tuesday, March 1

Beginning on Tuesday, March 1 at 11 p.m. until 2 a.m. on March 2, IT staff will be performing upgrades on Sheridan’s internet routers as well as some subsequent performance testing. Internet connectivity across all Sheridan campuses and student residences will be intermittent during this timeframe.

Windows 10 Support

Windows 10 Support for Mobile Computing Students

Beginning this January, students in a Windows-based Mobile Computing program can run the Windows 10 operating system on their laptops.

Safari issues & OWA

Incompatibilities with Safari Browser and OWA Calendar

Apple computer users who use Safari v 9 are unable to view calendar entries in OWA (Outlook Web App). Microsoft/Apple are aware of this issue, but there is no word yet on when/if a patch will be availalble to correct this. This issue also affects Safari users on mobile devices who are running iOS v 9.