Information Technology

Monday to Friday (EDT & EST)
Closed Weekends and Holidays.
Service Desk Counter: 7:30 a.m. to 8 p.m.
Schedule Service Desk Appointments Email, Tel.: 905-845-9430 ext. 2150
& Chat : 7:30 a.m. to 10 p.m.

Latest IT News & Announcements
What the Tech is Going On? IT Updates for Sheridan Employees
What the Tech is Going On?

The Fall issue of What the Tech is Going On includes details about: presenting wirelessly in classrooms; logging into Adobe apps on shared computers; employee email migration; Fall term support; and more!

08/30/2019 2:00:00 PM
Phishing Advisory: Fake Email from Janet Morrison Making the Rounds
image of hacker with fishing pole and laptops

There is another phishing email in circulation that is falsely attributed to being from Janet Morrison that instructs users to open a malicious attachment – DON'T! Learn more about this email.

08/30/2019 09:10:00 AM
IT Tech Essential: Your Guide to Connecting to Technology @ Sheridan
image of student on laptop outdoors

From network access and printing, to installing software and accessing your Sheridan email, the IT Tech Essentials page is your starting point for connecting to Sheridan's most vital technology resources.

08/29/2019 09:00:00 AM
Required to Access Adobe Apps on Shared Computers
group of students sitting on bench with laptops

Students, faculty and staff who want to access Adobe Creative Cloud (CC) apps from a lab computer or podium PC will now be required to provide their enterprise credentials to use the apps.

08/28/2019 02:00:00 PM
Webex Meetings: Update Your Calendar Entries & Delegate Access
outlook toolbar showing Add Webex feature

IT staff have updated our back-end Webex infrastructure, moving everything over to a new portal. Consequently, users will have to update their calendar entries and restore delegate access.

08/19/2019 12:42:00 PM
'Sheridan Guest Access' Wireless Network is now 'Sheridan Legacy'
decorative image: finger swiping over wifi options

The “Sheridan Guest Access” Wi-Fi network has been renamed to “Sheridan Legacy”. Users who access this network will need to update their settings.

08/12/2019 08:20:00 AM