What the Tech is Going On/
The Informant
News & Updates from Information Technology for Sheridan Employees • Winter 2019

3186

Number of faculty & staff accounts

19,824

Number of fulltime student accounts

500,000+

Number of emails sent from Sheridan each day

1,000,000+

Number of spam emails blocked by our email filters each day

4,600,000

Number of outgoing phone calls placed each year

5,000

Number of conference calls each year

Over the past 6 months…

17,949

Calls to the Service Desk

16,228

Calls to Sheridan's directory assistance

23,870

Inbound emails to the IT Service Desk

2508

Number of support chat sessions

35,353

Number of IT support cases created

Have Questions or Need Support?

servicedesk@sheridancollege.ca
905-845-9430 x2150