What the Tech is Going On?
The Informant

Winter Term Service & Support

ITSC image

Online, in-person, or over the phone, Sheridan's IT department has a variety of support mechanisms to get you connected to Technology at Sheridan.

Online Resources

The IT Service Catalogue

From network access and printing, to installing software and accessing your email, the IT Service Catalogue is your starting point for connecting to technology resources and services at Sheridan.

More information on the Service Catalogue page

The IT Service Desk

The IT Service Desk is your central point of contact for the analysis and resolution of problems and queries relating to information technology at Sheridan. 

In-Person Support

The technical staff based at the IT Service Desk counter locations at the Davis, Hazel McCallion and Trafalgar Road Campuses provide walk-in support to students in Mobile Computing programs and to faculty and staff who use technology in Sheridan's teaching and learning environment.

  • Monday - Friday: 7:30 a.m. - 8 p.m.
  • Davis Campus (Brampton) : Room B195
  • Hazel McCallion Campus (Mississauga) : Student Learning Commons (A-202)
  • Trafalgar Road Campus (Oakville) : Student Learning Commons (C-Wing, lower level)

IT Service Appointments

Sheridan staff and students can schedule IT service appointments to deal with technology issues that require a bit more time and effort to address. Please note that service appointments are NOT available during the first week of a new semester. For the winter semester, service appointments can be booked starting the week of January 14.

For complete details, see IT Service Appointments

Online Chat, Phone or Email

Online Chat, Phone

  • Monday - Friday: 7:30 a.m. - 10 p.m.

Online Chat

Phone

  • Internal Callers: ext. 2150
  • External Callers: 905-845-9430 ext. 2150 

Email

Have Questions or Need Support?

servicedesk@sheridancollege.ca
905-845-9430 x2150