[updated September 11, 2020] From downloading software to accessing campus printers, the information on this page is your guide to getting connected to and on- and off-campus resources at Sheridan as quickly and easily as possible. Make a selection below to get started.
With significant changes to Sheridan's academic environment brought about by the COVID-19 pandemic, access to a laptop or desktop computer along with a reliable, high-speed internet connection, is now essential for all students.
For many of Sheridan's programs, ownership of a suitable laptop is mandated as a condition of admission. If you are already registered in one of Sheridan's Laptop Learning programs and you have a computer that meets the published recommend standard, you'll be good to go.
FAAD has developed minimum and recommended computing standards for each of their programs. A listing of programs and their requirements can be viewed on the 2020-2021 FAAD Computing Requirements page.
For the majority of Sheridan programs, using any device with specifications along the lines of the Mac mainstream or Windows mainstream models that are used in the Laptop Learning programs will provide you with all of the processing power you need for remote learning and production work. If you are unsure of what you need for your particular program, contact your program coordinator.
We strongly recommend you have an internet connection that can effectively provide this speed for your device at all times:
Outlook on the Web is the quick and easy way to access your Sheridan email without installing or configuring any additional software. Simply use your web browser to connect to your email.
For other email options, including desktop and mobile app configuration guides, visit the link below:
AppsAnywhere is Sheridan's software distribution portal and provides all Sheridan students and employees with an easy way to access software, on demand, through a web browser.
Sheridan students and employees can enjoy access to software from Adobe and Microsoft for use on or off campus. For complete details about claiming your software license(s) and accessing apps and services, visit the links below.
Sheridan students and employees are entitled to purchase a single software license for select software applications at greatly discounted prices from OnTheHub. Windows 10 is available to eligible Sheridan students free of charge. Visit the OnTheHub info page for more details.
Cisco Jabber puts your Sheridan phone extension on your computer and delivers instant messaging, voice and video calls, voice messaging, desktop sharing, and conferencing. All Sheridan employees who currently have a desktop phone or mobility extension have already been provisioned with Jabber accounts. If you run into issues or if you do not have a Jabber account, but would like one, contact the IT Service Desk.
The Jabber desktop app can be downloaded from AppsAnywhere.
The Webex Meetings desktop app allows you to start and join meetings quickly and easily. You can schedule, start, and join meetings from your desktop, the Webex web interface, or directly from Microsoft Outlook.
While there is no account required to attend a Webex meeting, Sheridan employees will need to request a Webex account in order to schedule meetings* (accounts are no longer automatically provisioned). To get your account, go to getwebex.sheridancollege.ca. Note that it takes about an hour for your Webex account to become active after your request is fulfilled.
If you have trouble claiming your account or have further questions, contact the IT Service Desk at firstname.lastname@example.org or call ext. 2150.
Visit the links below for details about installing the app; scheduling meetings; usage guides and more.
Sharepoint Online is a cloud-based service that enables you to collaborate with colleagues. With Sharepoint, you can access internal sites, documents, and other information from anywhere—at the office, at home, or from a mobile device. Launch Sharepoint Online from the Office 365 app launcher with a single click.
Contact the IT Service Desk at email@example.com or call 905-845-9430 ext. 2150.
Sharepoint Online and other Office 365 apps and resources are available by logging into office.sheridancollege.ca
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage (including collaboration on files), and application integration. Teams are made up of channels. Each channel is typically built around a faculty/department name or topic. Channels are where you hold meetings, have conversations, and work on files together.
You can reach the IT Service Desk at firstname.lastname@example.org or call 905-845-9430 ext. 2150.
MS Teams can be downloaded from AppsAnywhere.
Visit the MS Teams page for more details about using Teams, including links to quick start guides, instructor led training resources, and more.
Faculty can now access instructional videos to learn how to use Sheridan's classroom podium controls and document camera. The instructional videos below were produced by members of IT's Audio Visual Services team. If you have further questions or concerns about classroom technology, contact the IT Service Desk.
OneDrive provides each Sheridan student with 1TB of online storage space. To start using your Sheridan OneDrive Online service visit office.sheridancollege.ca and login with your Sheridan credentials to access your OneDrive Online account.
We encourage you to move any files you need to access and/or share to your OneDrive for the easiest access from multiple locations and devices.
If you need to connect to connect to College resources that you normally need to be onsite to access, you will need a VPN (virtual private network) client app.
Cisco Anyconnect offers secure access to campus resources that would normally not be available off-campus. This VPN client uses advanced encryption and tunneling to create a private network connection to the Sheridan network over the Internet. This effectively places your remote computer directly on the Sheridan network.
CrowdStrike Falcon is a next-generation antivirus product for Windows users, using a combination of artificial intelligence, behavioral detection, machine learning algorithms, and exploit mitigation, to protect against known and unknown threats. The agent on user's computers is extremely lightweight, consuming 1% or less of CPU. Available to Sheridan employees only.
Be sure to also check out Tips for Keeping Secure while Working Remotely.
If you have forgotten your Sheridan password you can easily reset it yourself using the Sheridan Password Generator. You will be asked to provide either:
It's a good security practice to change your password from time to time. If you know your Sheridan password and want to change it, follow the link below:
If you need help changing your password you can call the IT Service Desk for assistance.
Due to security reasons we are unable to give out usernames and passwords by email or via online chat.
Sheridan students and employees have access to a wide variety of technology support resources. The IT Service Catalogue is an online tool that can help you with a broad range of IT Services and support topics, including: accounts, email, printing, security; networking and more.
You also have access to staff professionals at the IT Service Desk. The Service Desk provides support via online chat and telephone, 5 days a week.
To quickly gain access to Sheridan's wireless network from your device:
For other network options and more information visit the link below:
Web Print offers users hassle-free printing without the need to install additional software or printer drivers. You can print by simply uploading your documents* using a web browser:
* Supports popular document formats including PDF, DOC/DOCX and many other popular formats including XLS/XLSX, PPT/PPTX and Microsoft XPS (XML Paper Specification)
For more information about printing on campus, including other printing options, visit the links below: